How This FAQ Works for You
We've put together answers based on what people actually ask when they open an account or make their first deposit. Most questions fall into a few clear areas: how to fund your account using bKash, Nagad, or Rocket; how withdrawals are processed back to your mobile wallet; and how to manage your account settings on mobile. If you're in Dhaka or anywhere
else in Bangladesh, the process is the same — open the app for your preferred wallet, send to the account number shown in the cashier, confirm with your PIN, and the balance appears in your lobby. For anything not covered here, our support team is reachable directly. We keep this page updated when processes change, so check back if something looks different
from what you remember.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification